Privacy Policy

Privacy Policy

Introduction

At https://broomfield-alcohol-abuse-therapy.denvermentalhealthcare.com (hereinafter referred to as “Broomfield Alcohol Abuse Therapy,” “we,” or “our”), we prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy details our practices regarding the collection, handling, and protection of information from users accessing our website, services, and interacting with us.

Scope

This policy encompasses all aspects of our online presence, including but not limited to:

  1. Our official website located at https://broomfield-alcohol-abuse-therapy.denvermentalhealthcare.com
  2. Mobile applications and software developed by us
  3. Online services and products offered by Broomfield Alcohol Abuse Therapy
  4. Interactions between our users and our team via email, phone, or SMS communications

Please be informed that this policy does not extend to third-party platforms, services, or applications linked to our website through external links. These entities have their own privacy policies, and we are not responsible for the practices of such third parties.

Processing Activities

This Privacy Policy guides how we interact with users in various scenarios:

  1. As an Authorized User: If you sign up to use our applications or services, we collect and process your account information, payment details, and other personal data necessary for service provision.
  2. Website Visitors: When you visit our websites, we may gather non-personal data for analytics and improvement purposes, such as browser type, device information, and page interactions.
  3. Communications: We may reach out to users via newsletters, emails, calls, or texts/SMS to provide services, share updates, or receive feedback. By engaging with these communications, you consent to receiving them.

Personal Data Collection

We collect diverse types of personal data (hereinafter referred to as “Personal Data”) for various reasons:

  1. Account Information: This includes your name, contact details, and login credentials required to access our services.
  2. Payment Information: We process data needed for transactions, such as credit/debit card numbers, billing addresses, and payment history.
  3. Financial Information: We may collect financial records for accounting purposes or where necessary for service delivery.
  4. Purchase Information: Details about your orders, including products purchased, quantities, and shipping information.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data to enhance user experience and analytics.
  6. Location Data: Information about your location when you interact with our services, used for service customization and optimization.
  7. Feedback and Reviews: Your comments, suggestions, and ratings help us improve our services.
  8. Social Media Information: If you choose to connect our services to your social media accounts, we may access basic profile information from these platforms.
  9. Product Information: Details about the products or services you express interest in or purchase through our website.

We collect this data through direct user input forms, interactions with our applications and websites, and automated technologies like cookies and web beacons. Additionally, third parties, including payment processors and analytics providers, may share Personal Data with us for specific purposes.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience and provide certain features:

  1. Strictly Necessary Cookies: These ensure the basic functions of our website, such as secure login and navigation.
  2. Preference Cookies: Used to remember user preferences for a personalized experience.
  3. Analytics Cookies: Enable us to analyze user behavior, track trends, and improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their cookie settings.

Retention and Deletion

We retain Personal Data for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy. Our retention periods vary based on the type of data and applicable regulations.

Security Measures

We have implemented robust security measures to safeguard your Personal Data:

  1. Encrypted Communication: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Regular Security Audits: Our systems undergo periodic security assessments to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit Personal Data from children under the age of 18. Our services are intended for adults, and we encourage parents and guardians to supervise their minors’ online activities.

Your Rights

Depending on your location, you may have specific rights regarding your Personal Data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask us to correct or update inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data where there are no legitimate grounds for retaining it.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data based on specific legal grounds.
  7. Non-Discrimination: Assert your right not to be subject to automated individual decision-making or profiling.
  8. Data Protection Appeals/Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact our Data Privacy Officer using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries related to privacy, data requests, or complaints:

  • Email: contact@broomfield-alcohol-abuse-therapy.denvermentalhealthcare.com
  • Address: Broomfield Alcohol Abuse Therapy, [Street Address], [City, State, Zip Code]